Refund policy

Return, Refund & Exchange Policy

At Trek For Vets Coffee, we appreciate your support and every purchase you make helps support our mission. Please review our return and exchange policy before placing an order.

Coffee Sales – All Sales Final

All coffee purchases are final. Due to the nature of our products, we do not accept returns, exchanges, or issue refunds on coffee purchases.

Merchandise – Exchanges Only

We do not offer returns or refunds on merchandise. However, we are happy to offer exchanges for eligible merchandise.

To qualify for an exchange:

Items must be unused, unworn, and in their original condition.

Items must be returned with original tags and packaging, when applicable.

Exchange requests must be submitted within 14 days of delivery.

Exchanges are subject to product availability.

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at lauren@trekforvetscoffee.com. Please include your order number and photographs of the issue so we can review and determine the appropriate resolution.

How to Request an Exchange

To request a merchandise exchange, please contact us at:

Email: lauren@trekforvetscoffee.com

Please include your order number, the item you wish to exchange, and the requested replacement item.

Thank you for supporting Trek For Vets Coffee. Your purchase helps us continue our mission of serving those who have served us.

Sip. Serve. Support.